Refunds & Cancellation

Private Parties and Events

A non-refundable deposit is required to reserve large groups and private events. Private events must give 14 days notice for cancellations or may be charged the full amount for the event.

Cancellations

48-hour notice is required for individual cancellations. Failure to provide adequate notice of cancellation may result in forfeiture of coupons, vouchers, gift certificates, or pre-paid class credits. Class credit may be issued at the discretion of Teller Street Gallery & Studios. Groups of 5 or more must provide 72-hours notice for cancellations.

Studio Closures

We reserve the right to cancel any class or event due to insufficient enrollment, adverse weather conditions, or other unforeseen circumstances. Registrants will be notified prior to the event and will be rescheduled or issued a refund. Refunds of credit or debit card purchases will only be issued to the card used in the original transaction.

We reserve the right to cancel or redeem any coupons, punch cards, gift certificates, and vouchers for no-shows or cancellation of reservations with less than 48-hours notice. Rescheduling is at the discretion of Teller Street Gallery & Studios or Denver Cat Company.